A shortcode is a concise, memorable number (typically 5 or 6 digits) used to route incoming SMS or USSD (Unstructured Supplementary Service Data) messages. Shortcodes provide a user-friendly alternative to lengthy phone numbers or complex URLs, making interactions with your business effortless.
Shortcodes are a valuable tool for businesses of all sizes looking to streamline communication, boost engagement, and gain valuable customer insights. By implementing a shortcode strategy and following best practices, you can unlock a new level of interaction with your audience and achieve your marketing goals.
Run targeted SMS campaigns with exclusive offers, loyalty program updates, or event reminders.
Enhance security by sending one-time login codes via SMS to authorized users.
Gather valuable customer feedback and insights through quick and convenient mobile surveys.
Enable supporters to donate to your cause with a simple text message.
Facilitate contest participation by allowing users to enter through a text message.
Provide basic customer support options like appointment scheduling or order tracking via SMS.
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